Our dedicated Force attuned staff know almost instantly when you contact us via live chat during the hours of 10am – 8pm GMT Monday to Friday. It’s not magic, but it’ll feel like it is as we are always on hand to help you choose the right saber.
It is important to get the right blade length and saber type for the intended use. Avoid any unexpected disappointment by speaking with us first.
Outstanding customer service is our first priority so feel free to contact us via your preferred method, but for instant communication, live chat is the Way… Checkout our FAQs at the bottom of this page, as they may be helpful!
Consider joining our Community Group on Facebook to engage with our growing and light hearted community. We share content there and it’s a great place to enrich your excitement especially if your currently waiting for your saber to arrive.
If you have already received your saber then you are welcome to join the Inner Cirlce Group where you can benefit from exclusive discounts and much more.
May the Force be with your Brave Hero!
RGB Base Lit Sabers are saber lit from the hilt. Although this lights up the blade it doesn’t light up the whole blade equally like Neopixel does. Neopixel features an LED strip with hundreds of LEDs throughout enabling impressive realistic saber effects.
Although both blades are as strong as each other… The Neopixel does have lights inside it and therefor is more at risk of internal damage. Although this is very rare, it is a possibility. At FlareSabers we prefer Neopixel for the most cinematic duelling experience!
Xenopixel is our in house developed soundboard. It is what we use in all our Neopixel sabers… However there are different boards available and these boards especially GHv3 for some the preferred board. We like to explain it as Xenopixel is the PS4 of the saber world… GHv3 in the PS5 of the saber word and Proffieboard is the PC of the saber world. Our personal favourite is the GHv3 board as the built in gesture controlled saber effects editor makes this a very unique and interactive experience to use.
We do, we are always on hand to help with all of your pre-sales and after sales questions.
The extras are frequently requested accessories that we have compiled in a unique deal. Meaning you can access these great extras easily and with your saber order. These are often heavily discounted as we know you’ll love them!
If your saber stops working we will walk you through the steps to bring it back to life. If this is not possible we will replace it under our 1 year Warranty. Please note upgraded boards are not covered under our warranty.
Of-course, if you have social media channel or just lots of similarly minded friends and you’d like to give them a great discount and earn commission or credit towards your next saber, you are welcome to speak with us about it via any of our available contact methods.
From the point of purchase we aim to get prepare and process your order as quickly as possible. It can take between 7-9 days for this and a further 5-9 days for delivery depending on where you are in the world. On occassion delays are found on the delivery side due to courier logistics. This is outwith our control but rest assured your saber will arrive safe and sound in due-course. Feel free to contact us for updates on your order, we are happy to assist.
Available discounts will be made clear on the home page. If you are unsure and want to know of the best deal available to you at that time it is worth speaking to us as we aim to provide the best in the Galaxy to all our customers, new or repeat.
Of-course, just send your saber in it’s original unused condition to our Armoury. You can find the address on our contact page.
